Are you a grateful patient or family member who has been served by Baylor Scott & White All Saints Medical Center - Fort Worth staff? We would love to hear your story!
Share Your Story
*Names changed to protect privacy.
Read about the unique connection Clara, a Baylor Scott & White All Saints environmental services team member made with a recent patient. Clara's kindness exemplifies our core values of serving faithfully.
"I would love to tell you about a wonderful housekeeping lady that I met here at the hospital while recovering from pneumonia! With all of the doctors and nurses busy testing to see what was wrong with me I was deathly afraid of coming to the end of my life! When things had finally calmed down, I noticed this person cleaning the room. I was laying in bed with wires and tubes coming out of me. Machines were clicking and beeping when I noticed this housekeeping lady looked at me and saw that I was scared to death! She walked over to my bed and started a conversation that would forever change my life!
At first, I didn’t feel like talking but she began asking about me and my family. I told her that I was going to be a grandpa soon and I was scared to death that I would not live long enough to see him! With her comforting voice she began to reassure me that the doctors here were very good at fixing people! Somehow, we got on the topic of losing a loved one and come to find out we had both gone through the traumatic experience of losing a child!
I felt the fear disappearing and she convinced me that other people are counting on us to hang in there and be there for them! Even though our conversation was brief I broke down and cried but I now felt confident that I was going to beat this disease! They say that angels walk among us and I can guarantee you that I met one of them! Miss Clara Favila has a unique heavenly gift of helping people get through these terrible times by relieving stress and making a person feel like they are on top of the world! I am grateful for all of the wonderful heroes here at Baylor for performing miracles on people like me!”
To Hospital Administration,
I cannot thank you enough for the services provided to my granddaughters while my husband (their grandfather) was in the hospital. As things would be, the girls were at our house when Stan had his heart attack. It was traumatic for all of us, but especially the girls. They were both very tearful about what they had witnessed. Since the girls were staying with us at the time, I had no choice but to bring them with me as we followed the ambulance. Thankfully, your staff were in tune with our needs and contacted the Child Life Services program. We were connected with a wonderful clinician who helped explain the medical journey we were on. Elle and Mary are very close with their PawPee. This program has been a wonderful way for us to work through their feelings of fear, sadness and trauma related to the heart attack and subsequent surgeries Stan has endured. Thank you from the bottom of my heart.
Sincerely,*Mary Jane
Dear Hospital Administrators,
Although I lost my husband of 45 years in May, I can honestly say that his stay at Baylor All Saints was simply the best. From the comfort and care that was provided to him, to the comfort and care that was provided to me, I knew we were in the right place. I would especially like to thank the nurses on the 2nd floor who went above and beyond the talk to me, explain the process, the procedures, and help me plan for care after we were discharged. Their compassion and genuine care for Davis and I made me feel so comfortable.
Blessings,* Mildred
Dear CEO of Baylor All Saints, I was recently in your hospital for over two weeks. I would like to acknowledge the complete staff of the oncology floor. Everyone from housekeeping, techs and nurses. I especially want to mention Jenny, Marion and Lori. All three of these nurses were always full of grace and love. Jenny in particular prayed with me and helped me get through a tough night. You have top notch nurses in my opinion.
Thank you for my care,*Carolanne
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